Observer

Terms of Service

Effective May 27, 2026

These Terms of Service ("Terms") form a binding agreement between you and Observer LLC("Observer," "we," or "us") and govern your access to and use of Observer OS, including the website at os.observer.studioand the accompanying iOS and Android applications (collectively, the "Service"). By creating an account, accepting a workspace invitation, joining the waitlist, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. Eligibility & accounts

You must be at least 16 years old and have the legal capacity to enter into a contract to use the Service. If you use the Service on behalf of an organization, you represent that you are authorized to bind that organization, and references to "you" include both you and the organization.

You are responsible for keeping your account credentials confidential and for everything that happens under your account. Notify us immediately at hi@observer.studio if you believe your account has been compromised.

2. Access & current availability

Observer OS is currently offered through a private waitlist and invited workspaces. We may grant, withhold, suspend, or revoke access at our discretion during this phase. Features described in marketing materials may be incomplete, change, or be removed; we do not commit to a specific feature set during the waitlist period.

3. Your content

You retain all rights in the content you and your workspace members submit, upload, or create using the Service ("Your Content"). You grant Observer a worldwide, non-exclusive, royalty-free license to host, store, transmit, display, reproduce, and modify Your Content solely as necessary to provide, secure, and improve the Service for you and your authorized users.

You are responsible for Your Content, including ensuring that you have the rights to submit it and that it does not infringe any third party's rights or violate applicable law. We do not pre-screen Your Content but may remove or disable access to content that we reasonably believe violates these Terms or applicable law.

4. Acceptable use

You agree not to, and not to permit anyone else to:

  • Use the Service to violate any applicable law or regulation, or to infringe any intellectual property, privacy, or other right.
  • Upload or transmit malicious code, viruses, or anything designed to interfere with the operation of the Service or any user's equipment.
  • Attempt to gain unauthorized access to the Service, other accounts, or any system or network connected to the Service.
  • Probe, scan, or test the vulnerability of the Service without written authorization, or circumvent any security or rate-limiting measure.
  • Use the Service to send unsolicited marketing communications, spam, or phishing material.
  • Resell, sublicense, or commercially exploit the Service, or use it to build a competing product.
  • Reverse engineer, decompile, or disassemble any part of the Service except to the extent applicable law expressly permits.

5. Third-party integrations

The Service may integrate with third-party services (for example, ClickUp imports or Google Drive). Your use of those services is governed by their own terms and privacy policies. We are not responsible for the availability, accuracy, content, or practices of any third-party service, and you are responsible for ensuring you have the right to share data between those services and Observer.

6. Observer's intellectual property

Observer OS, including the software, design, documentation, brand marks, and all related intellectual property, is owned by Observer or its licensors and is protected by applicable laws. Except for the rights expressly granted in these Terms, we reserve all rights in the Service and nothing in these Terms transfers any ownership to you.

You may submit feedback or suggestions about the Service. We may use feedback without restriction or compensation; no confidentiality obligation attaches to feedback you choose to share unless we agree otherwise in writing.

7. Privacy

Our Privacy Policy describes how we collect, use, and protect personal data. By using the Service you agree to the practices described in that policy.

8. Beta features

From time to time we may make pre-release, beta, or experimental features available ("Beta Features"). Beta Features are provided "as is," may be unstable, may change or be removed at any time, and are not subject to the same support commitments as the rest of the Service.

9. Suspension & termination

You may stop using the Service at any time. You can request deletion of your account by emailing hi@observer.studio.

We may suspend or terminate access to the Service, in whole or in part, immediately and without notice if: (a) you breach these Terms; (b) we reasonably believe your use poses a security, legal, or operational risk; or (c) we are required to do so by law. Where the breach is curable and the risk allows, we will give you a reasonable opportunity to cure.

Upon termination, your right to use the Service ends and we may delete Your Content in accordance with the retention practices set out in our Privacy Policy. Sections of these Terms that by their nature should survive (e.g. ownership, disclaimers, limitations of liability, governing law) survive termination.

10. Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY DATA WILL BE SECURE OR NOT LOST OR ALTERED.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OBSERVER OR ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUES, DATA, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN ALL CASES, OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO US FOR THE SERVICE IN THE TWELVE MONTHS PRECEDING THE CLAIM OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

12. Indemnification

You agree to indemnify and hold harmless Observer and its directors, officers, employees, and agents from and against any claims, losses, liabilities, damages, costs, and expenses (including reasonable legal fees) arising out of or relating to (a) Your Content; (b) your use of the Service in violation of these Terms or applicable law; or (c) your infringement of any third-party right.

13. Changes to the Service or Terms

We may modify the Service or these Terms from time to time. If we make material changes, we will provide reasonable notice (for example, by email or via the Service). Changes are effective as stated in the notice or, if none, when posted. Your continued use of the Service after a change becomes effective constitutes acceptance of the updated Terms.

14. Governing law & disputes

These Terms are governed by the laws of the Arab Republic of Egypt, without regard to its conflict-of-laws rules. The courts located in Cairo, Egypt have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, except where mandatory consumer-protection laws of your country of residence provide otherwise.

15. Apple App Store additional terms

If you obtained the iOS application from the Apple App Store, the following additional terms apply and prevail over any conflicting term in these Terms with respect to that application:

  • These Terms are between you and Observer only, not with Apple. Apple is not responsible for the application or its content.
  • The license granted to you is limited to a non-transferable license to use the application on Apple-branded products that you own or control, as permitted by the Apple Media Services Terms.
  • Apple has no obligation to provide maintenance or support for the application.
  • If the application fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the application. To the maximum extent permitted by law, Apple has no other warranty obligation with respect to the application.
  • Observer, not Apple, is responsible for addressing any claims relating to the application, including product liability, legal compliance, and intellectual property claims.
  • You represent that you are not located in a country subject to a U.S. Government embargo or designated as a "terrorist supporting" country, and you are not listed on any U.S. Government list of prohibited or restricted parties.
  • Apple and its subsidiaries are third-party beneficiaries of these Terms with respect to the iOS application and may enforce them against you.

16. Google Play additional terms

If you obtained the Android application from Google Play, your use is also subject to the Google Play Terms of Service. Google is not a party to these Terms and is not responsible for the application or its content.

17. Miscellaneous

These Terms constitute the entire agreement between you and Observer regarding the Service and supersede all prior or contemporaneous agreements on that subject. If any provision is found unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver of our right to do so later. You may not assign these Terms without our prior written consent; we may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

18. Contact

Questions about these Terms can be sent to hi@observer.studio.